dB
donald B

1 reviews | Active since Nov 2011

06 Jul 2023, 17:33

Farbers Coachworks disaster repair.

We had our vehicle repaired recently, Farbers Sikaflexed my new bumper onto my vehicle, they also tried three times to lign up the bumper and still it would not line up, all the manager says is that is the best we can do. My bonnet was re sprayed along with the new bumper, these both were never buffed or polished and have orange peel on them, the vehicle is now being repaired at Master Panelbeaters, the staff at Farbers are totally rude to the customers that walk in and you can hear there are lots of problems there, they also have no backup power so you must just wait till the power comes back on. I will never deal with Farbers ever again.When I say I will claim my excess back the manager says you dont have a chance.

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Replies (3)
Farber Coachworks
Farber Coachworks's reply07 Jul 2023, 07:27
Official
 Good day,
Thank you for bringing this to our attention.
We truly apologize for your unpleasant experience with us.
This matter has been escalated to our executive team whom shall be in contact with you.
Farber Coachworks 
dB
donald B's update11 Jul 2023, 13:13
Reviewer Update
Hi
We have still not been contacted and Farbers are still holding onto R5000-00 excess paid to them, we have already had the vehicle repaired again.

Farber Coachworks
Farber Coachworks's reply01 Aug 2023, 12:25
Official
 Good day,
Thank you for bringing this to our attention.
We truly apologize for your unpleasant experience with us.
This matter has been escalated to our executive team whom shall be in contact with you.
Farber Coachworks