FABER COACHWORKS - POOR SERVICE

On the 5th of January 2015 I booked my car in for a bumper and side panel repairs. The Current manager confirmed the job will take 2 weeks. <br> Today is the 26th February 2015 and I still do not have my car back not any idea when I will have this returned to me. The workmanship is poor from what I can tell on the other Hello Peter posts.<br> Their excuses have been - The part is on back order (Even though I paid by Excess on the 17th December and took my car to them so that they could pre-order the parts) As per Priscilla me paying my excess upfront would have been the only way to secure my repairs and that parts were on site on the 5th. Once the part arrived they stated it would take 10 working days to install. This took 4 weeks to install a part. Then my car was stripped again and painted, (they were not happy with the paint job), now they say \O'Dear"we've had to call in paint specialists to assist us because we cannot match your color. I have no idea when / how I will get my car back. I have a suspicion that perhaps someone drove the car and crashed it again or something. """