JJ
Jerome J

1 reviews | Active since Oct 2022

11 Oct 2022, 18:35

Faber Coach works Paarl

Faber Coach works Paarl. I took a BMW X5 in for a bumber that had a scratch as well as the wheel arch. I received a quote which I accepted. When I collected the vehicle, only the bumper was repaired. Someone neglected to repair the wheel arch. Also they scratched the driver side window tint as well as the bonnet. Bonnet was repaired. Both sides of the front window tinting was replaced with bubbles in both sides. I think it was because they couldn't match the tinting. Nothing was explained to me. I was only told that the car was ready. Now the manager is acting like he is doing me a favor.

0
Replies (1)
Farber Coachworks
Farber Coachworks's reply11 Oct 2022, 18:37
Official
Good day

Thank you for bringing this to our attention.

We truly apologize for your unpleasant experience with us. 

This matter has been escalated to our executive team whom shall be in contact with you.

Farber Coachworks