TO
Tate O
1 reviews | Active since Apr 2015
23 May 2025, 11:51
Disgusted and Appalled
4th of May 2025, I complained about the poor work done on my car where the door is still hanging and it was not at the time of taking my vehicle in, the colour match is incorrect, the back light is not aligned and on this platform I complained and was informed it has been escalated and yet its not the 23th and not even so much as a call or email - service is appalling and pathetic if this is what is established and service delivery on which it cost 74k and the job cant even be done correctly
Helpful (0)
Replies (3)0
Replies (3)
Farber Coachworks's replyOfficial
23 May 2025, 12:44Good Day Tate,
Thank you for bringing this to our attention.
We truly apologize for your unpleasant experience with us.
The matter has been escalated to the appropriate team, who has arranged for your vehicle to be returned so the issues can be resolved.
Kindest Regards,
Farber Coachworks
Farber Coachworks's reply23 May 2025, 12:44
Official
Good Day Tate,
Thank you for bringing this to our attention.
We truly apologize for your unpleasant experience with us.
The matter has been escalated to the appropriate team, who has arranged for your vehicle to be returned so the issues can be resolved.
Kindest Regards,
Farber Coachworks
TO
Tate O's updateReviewer Update
02 Jun 2025, 20:25Thank you for calling me in and rectifying the discrepancies within 1 working day, i can now truly say that I am impressed with your workmanship and would gladly return should my vehicle require repair work in the future - customer service on the turn around was 5 star incredible, thank you Ilana and the team at Farbers Coachworks
TO
Tate O's update02 Jun 2025, 20:25
Reviewer Update
Thank you for calling me in and rectifying the discrepancies within 1 working day, i can now truly say that I am impressed with your workmanship and would gladly return should my vehicle require repair work in the future - customer service on the turn around was 5 star incredible, thank you Ilana and the team at Farbers Coachworks
Farber Coachworks's replyOfficial
03 Jun 2025, 07:33Good Day Tate,
Thank you for positive feedback.
We are happy to hear about your positive experience with our team. Providing top-notch service and ensuring a smooth turnaround for our customers is always our goal.
Should you need any assistance in the future, we would be more than happy to help.
Kindest Regards,
Farber Coachworks
Thank you for positive feedback.
We are happy to hear about your positive experience with our team. Providing top-notch service and ensuring a smooth turnaround for our customers is always our goal.
Should you need any assistance in the future, we would be more than happy to help.
Kindest Regards,
Farber Coachworks
Farber Coachworks's reply03 Jun 2025, 07:33
Official
Good Day Tate,
Thank you for positive feedback.
We are happy to hear about your positive experience with our team. Providing top-notch service and ensuring a smooth turnaround for our customers is always our goal.
Should you need any assistance in the future, we would be more than happy to help.
Kindest Regards,
Farber Coachworks
Thank you for positive feedback.
We are happy to hear about your positive experience with our team. Providing top-notch service and ensuring a smooth turnaround for our customers is always our goal.
Should you need any assistance in the future, we would be more than happy to help.
Kindest Regards,
Farber Coachworks