Awful communication

So disorganised. I can't believe it. They had my car for over 2 months and hardly communicated during this time. I called them repeatedly and was told over and over that a manager would call me back with updates on my vehicle. This never happened. When I finally got through to a manager, he explained that they had received the wrong parts and had to reorder. That would have been great to tell me, but I was in the dark the entire time. Then when I go to pick up my vehicle, one of the fog lights is not finished correctly so they have to take the car in again, which they did kindly. Lastly I was missing a phone holder, when I asked them if they have it by any chance I stood around for 20 mins while they tried to find pictures of my car when they first received it to see if the item was in the car. Eventually I left and they said they'd keep looking - I have not received any photos.