PN
Pagan N

1 reviews | Active since Jul 2025

10 Jul 2025, 13:53

8 Weeks of Delays and Poor Communication - Paarden Eiland

I’m extremely disappointed with my recent experience with Farbers.

After submitting a claim on 14 May 2025, my car was out of action for nearly 8 weeks — with constant delays, poor communication, and repeated mismanagement. Despite clearly outlining all the damage (including engine and undercarriage issues), the repairs were incomplete, deadlines were missed, and I had to chase updates myself — only receiving real progress after lodging a formal complaint through my insurance.

When the car was finally marked as “ready,” it still had engine noise, broken wipers, and missing parts — parts that were present when the vehicle was originally handed over.

I would never, ever recommend Farbers to anyone. This entire experience was incredibly frustrating and the worst level of service.

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Replies (1)
Farber Coachworks
Farber Coachworks's reply10 Jul 2025, 13:56
Official
Good Day Pagan,

Thank you for bringing this to our attention.

We truly apologize for your unpleasant experience with us.

This matter will be escalated to our executive team to have this resolved.

Kindest Regards,
Farber Coachworks