Unprofessional

We have been trying to take clean clothing for a patient thats been admitted at the hospital but we are being chased away like dogs at the gate by the personel thats the security at the gate when we phoned the patient in the ins8de the suster thats on dute started screaming on the patient and refuses that se is not allowed to get clean clothing is this the tipe of treatment you get from any personal that works at far east rand hospital its unprofessional and thats not looking out for the patient health being denied clean clothing or the way to treat a patient