I WANT MY MONEY BAC****

If I could give you a 0 rating I would. I was a distance learning student started with False Bay on 14 January 2019. WHAT A NIGHTMARE!!!! Had to follow up with regards to registration because I wasn't registered for the correct course. Whenever help is needed and emails are sent to lecturers they don't respond, which was extremely frustrating as a distance learning student. One of the subjects had to be re-written 3 times due to the incompetence and unorganized lecturers working there. The lecturer even **** to the campus head as to why the students couldn't complete the test the second time around, I then complained and completed a withdrawal form on 28 March 2019 and forwarded all emails to Marian Theron the distance learning campus head to "investigate" the matter, to date no response received regarding the "investigation". I had to continuously follow up to confirm whether I had been withdrawn. Received feedback on 12 April after yet another email sent to False Bay and then received a confirmation that the withdrawal was processed on 8 April already!!! I then inquired with regards to my refund as all fees were paid upfront and due to the LACK OF SERVICE, PROFESSIONALISM AND LACK OF CORRESPONDENCE received from False Bay was the reason for my withdrawal. Marian Theron also forwarded an email where she was talking about me to another colleague Magda Williams Credit Controller advising her that I'm bugging her and tried to confirm if there was any feedback before the withdrawal was actually processed and had a nerve to forward the email on to me!!! This morning I get an email from Magda advising I'm only going to be refunded R757 for a course that was almost R3,000????? How ridiculous is that? I WANT MY MONEY BACK because it's due to the putrid service I received from False Bay that I withdrew and they way the matter was handled by the campus head is extremely alarming. Absolutely have no way of dealing with people.