Bad services and poor workmanship

Our pool was fitted by False bay pools in 2012 carring a 10year so called guarantee.

Firts problems accurde shortly after installation. The problem was paving caving in which was blamed by so called water table shortly after bulges formed on bottom of pool also blamed by the water table. Shortly after blisters and cracks started forming in the pool. They tried to claim it from their insurance and no luck. The owner of False bay pools explained to us that the company has no funds to replace the shell therefore they tried to repair the problem. After several days they returned with the pool and we were disgusted by the way the repair was done. The repair was done 6 days ago and its already started flaking , there's no non slip added on the steps, sharp edges everywhere. The shell is in such bad state that we cannot accept this!! You would think you are dealing with a professional company since the pool was left in the road infront of my house. Their excuse was their supplier is not prepared to deal with a difficult and unreasonable client. Currently we are trying to claim from our insurance to see if they can help us repair THEIR mistakes!