JP
Johan P
1 reviews | Active since Sept 2019
13 Sept 2019, 03:22
SpecSavers prescription was wrong! Falco Milano helped me get the real one
I went to the Blue Route store on 3 September and bought a pair of prescription glasses. The frames were beautiful and service was great. About a week later the glasses arrived. The lenses made me feel nauseous. I came back to find out what the problem was and they did a free eye test that concluded SpecSavers made a mistake with my prescription. I was furious! Falco Milano helped me sort out the lenses fast and I will never buy anywhere else.
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Falco Milano's replyOfficial
26 Feb 2025, 11:00Dear Johan P,
Thank you so much for your fantastic feedback! We’re thrilled to hear that you had a positive experience at our Blue Route store and that our team could assist in correcting your prescription. It’s great to know that you found our service and frames to your liking. Your trust means the world to us, and we look forward to serving you again in the future. Thank you for choosing Falco Milano!
Falco Milano's reply26 Feb 2025, 11:00
Official
Dear Johan P,
Thank you so much for your fantastic feedback! We’re thrilled to hear that you had a positive experience at our Blue Route store and that our team could assist in correcting your prescription. It’s great to know that you found our service and frames to your liking. Your trust means the world to us, and we look forward to serving you again in the future. Thank you for choosing Falco Milano!