Low Quality and Poor Service

I purchased a pair of frames from Falcon Milano to have prescribed lenses fitted by Torga Optical (which did a great job). Within 2 days of wearing the spectacles, the frames started breaking and fell apart. I contacted the store to notify them. The optician there reassured me that I may take a new pair of the same frames and they would fit the lenses. I was pleased to have the spectacles back. This was short lived as about 3 days after, the frames broke again. I notified the salesman I have been dealing with since then and he led me to believe that the lenses were I’ll-fitting. So he took my permission to shape them slightly so that they would fit. I was desperate at this point and therefore consented to this. Once done, I picked the spectacles up and, not to my surprise, the frames broke within 3 days of wearing them. I was highly annoyed at this point and more desperate as I was writing an exam soon. I contacted the salesman several times notifying him of the situation and urgency thereof. However, he kept on ignoring my attempts. He has not responded to me to date. I am very disappointed at Falco Milano and would not recommend it. They constantly have 75% off which is understandable as the quality is so poor.