Good servise to very bad one

Good day every one, I bought a pair of shades at Falco Milano<br> on the 28 of Jan 2016 to use on the 31 of Jan 2016 my Bday.<br> Because of the good salesmanship by Gordon I decided to buy/support Gordon<br> at the branch in Cape Gate.<br> <br> On the 31st of Jan 2016 the colour of this type of glasses started to come off <br> in small spots when it came in contact with a bit of tap water I wet my face with.<br> <br> Today 2nd of Feb 2016 on returning to the store to question why this happened<br> I was sadly not greeted with the same warmth and happiness as when I was when <br> they tried to sell me the glasses. <br> I was told that this issue happens allot with this type of glasses to which I wanted <br> to know why I wasn't explained about this issue so that I had the option to take <br> another pair or at least know what i was in for. <br> <br> The sales assistant Linnet was not able to get hold of her manager to attend to <br> this problem and was told by Junior another manager I need to pay again half of <br> the price of the glasses for it to be replaced not even 7 days after purchase!<br> <br> I called the area manager Ursula to get clarification on this quarry and was told to <br> to leave my glasses at the stall while she will check if I'm telling