SB
Shany B

1 reviews | Active since May 2019

26 May 2025, 12:12

Falco Milano Somerset West

I was originally on my way to another store when I happened to stop by the Falco Milano stand in Somerset West—and I’m so glad I did! The staff were incredibly friendly and helpful, especially Jolene, who went above and beyond in assisting me.

I’m very particular when it comes to spectacle frames, and although I initially planned on getting new everyday glasses, I ended up finding the most amazing pair of sunglasses instead. Jolene did a fantastic job helping me choose the perfect pair and made the whole process enjoyable and stress-free.

I had my prescription lenses fitted into the sunglasses, and Jolene kept me updated every step of the way. I really appreciated her follow-ups and the fact that she even negotiated a great deal for me. The service I received was top-notch, and the experience was far more affordable than what I’ve had at places like Spec-Savers. Most importantly, I left genuinely happy with my new frames.

Highly recommended for anyone looking for quality eyewear and excellent customer service. Jolene is an amazing hype-woman !

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Replies (1)
Falco Milano
Falco Milano's reply09 Jun 2025, 09:24
Official
Thank you so much for your wonderful review! We’re absolutely thrilled to hear that your spontaneous visit turned into such a positive experience. Jolene is truly a gem on our team, and we’re so glad her dedication, style expertise, and care made a lasting impression.
It’s great to know you found a pair of sunglasses you love—and that we could make the process smooth, enjoyable, and affordable. Your kind words really mean a lot to us and will definitely be shared with the entire team.
We hope you enjoy your new shades, and we look forward to welcoming you back next time you're looking for eyewear that’s a little out of the ordinary 😊