1 reviews | Active since Jan 2017
A company that ignores its product issues and lack of service by ignoring paying clients...Shocking
<p>I will not get too deep into the details as Falco Milano have all the details, including mine and I have to call or email them when looking for feedback with my issue with their sunglasses.</p> <p>I bought a pair that broke while I cleaned them with the provided cloth that came with the pair of sunnies. On return to the Tygervalley branch kiosk I was told that it could not be a manufacturing fault and that if I bought a second pair and the same thing happened I could get my cash for both pairs back.</p> <p>So when the exact same style and colour sunglasses I purchased from them cracked in the same place while cleaning I promply returned it to their kiosk.</p> <p>Long story short, I am still awaiting feedback from their management or owners and this has been going on for more than 3 months with me being the one having to call on them for progress.</p> <p> </p> <p>I don't want your product as it is clearly below par and its not even that cheap to purchase. I want my money for both defective pairs of sunglasses I purchased from you. End of story.</p> <p>However you seem to have this issue with all your complaining customers as per the other reviews on Hello Peter about your service at other stores and sunglassed coming apart or lense problems..</p> <p> </p> <p>Sad that companies can still do hit-and-run sales in this day and age and are allowed to get away with it.</p>
Good Day Gunn3r0n3
We apologize for your unpleasant experience with Falco Milano. Please send an email to our new Marketing Manager at ***
We would really like to assist you with your complaint.
Best regards
The Falco Milano team
Good Day Gunn3r0n3
We apologize for your unpleasant experience with Falco Milano. Please send an email to our new Marketing Manager at ***
We would really like to assist you with your complaint.
Best regards
The Falco Milano team
