LN
Lu- N.

1 reviews | Active since Jul 2019

28 Sept 2021, 03:44

Fairway Hotel Golf Club restaurant waitresses bad service

We have noticed a very disturbing trend by the Fairway Hotel Golf Club restaurant, where the waiters look at who you are first before serving attending to you. White peoples get served or attended to immediately when they arrive, while we had to wait 6 hours to even get a menu. It was not the first time this happened, but I took it lightly, until I realised that it’s actually their culture.

I was so disappointed with their service on Thursday the 23rd of September, mainly because I had invited a friend over for drinks only to get that kind of service.

I know black middle class people are probably not your target audience, hence the bad service, but please ask the waitresses to at least pretend to care.

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Replies (1)
Fairway Hotel, Spa & Golf Resort
Fairway Hotel, Spa & Golf Resort's reply16 Nov 2021, 09:10
Official
Good morning, thank you for your review,   we are a separate entity from the Gold Club Restaurant, as we do have our own  restaurant. you might have mistaken our Balata Restaurant with the Golf Club Restaurant

Kind Regards
The Fairway team