BB
Bonani B
1 reviews | Active since Aug 2021
13 Nov 2021, 22:36
Bad service/food poisoning
Terrible terrible service. Whole team had a strategy session and 5 members got food poisoning and the next day there was a strand on hair in someone’s food. Please don’t come here
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Replies (1)
Fairway Hotel, Spa & Golf Resort's replyOfficial
16 Nov 2021, 08:51Good day Bonani, thank you for taking the time to rate our Hotel. We are so sorry to hear that your overall experience at our Hotel was not at all up to standard and what you expected. Please will you advise on when you visited so we can collect the correct information and follow up with our restaurant and head chef, we do apologise for any inconvenience caused during your stay with us. Can I kindly have your contact details as well
Kind Regards
The Fairway Team
Kind Regards
The Fairway Team
Fairway Hotel, Spa & Golf Resort's reply16 Nov 2021, 08:51
Official
Good day Bonani, thank you for taking the time to rate our Hotel. We are so sorry to hear that your overall experience at our Hotel was not at all up to standard and what you expected. Please will you advise on when you visited so we can collect the correct information and follow up with our restaurant and head chef, we do apologise for any inconvenience caused during your stay with us. Can I kindly have your contact details as well
Kind Regards
The Fairway Team
Kind Regards
The Fairway Team