MS
Mercia S

1 reviews | Active since Apr 2021

06 Jan 2025, 16:34

The most pathetic service ever!

This spa does not even deserve 1 star rating, that's how pathetic their customer service is. Been trying to book an appointment for over 4 days, holding the line for over 10 minutes and being told by main operator to leave a message, which I did about 4 times with no call back.

The only reason why I bothered is because I got a birthday gift voucher. The spa obviously got too popular with bookings cause the service staff behave like they don't need customers.

With this level of pathetic service, I can only wish them goodluck with repeat customers.

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