JW
Jaden W

1 reviews | Active since Mar 2024

18 Feb 2025, 11:11

Unprofessional Services

These people wanted me to go see a psychologist so I did for their sake now no one is coming back to me giving me feedback on anything I honestly and genuinely hate these people I would highly recommend that you keep your money away from these people because they want to control you and your money I'm sitting with no money to do anything not even buy electricity or food for my place but all they can tell me is I have to wait for the turn around time. If these people are gonna be like this then I have no choice but to contact my lawyer and let him know how these people are treating me with my money that belongs to me and then we will settle it in court.

0
Replies (3)
Fairheads Benefit Services
Fairheads Benefit Services's reply18 Feb 2025, 11:22
Official
Dear Jaden

It is best to contact Fairheads Complaints Department directly.
Their contact email is: ***
You will be assisted by a specialist who will be able to give you direct feedback on the status of your request. 

Thanks
JW
Jaden W's update18 Feb 2025, 11:34
Reviewer Update
I have been sending emails to your complaints department and I've been calling you guys every single day since last week stop playing with me I already told my financial advisor about how you guys have been treating and he is not happy so now I'm gonna tell me lawyer because it cannot keep going on like this its completely unprofessional and unfair you guys know that I'm unemployed but still continue to treat me like this I have had enough of this bull****.
Fairheads Benefit Services
Fairheads Benefit Services's reply18 Feb 2025, 12:11
Official
Dear Jaden

If you wish to escalate your complaint, please contact the Pension Funds Adjudicator. Their complaint process is available at the link below:

Pages - Lodge a Complaint

Thanks