SM
Sinenhlanhla M
1 reviews | Active since Jul 2024
29 Dec 2025, 14:22
Unacceptable Service - Worst Service Ever
Unacceptable Service - Worst Service Ever, I don't know what it is that I need to say so you can pay my daughter's benefit money to me. Every time I call it's a new/different story. It's like whoever Speak to does not leave detailed notes on the system.
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Replies (1)
Fairheads Benefit Services's replyOfficial
29 Dec 2025, 15:09Dear Sinenhlanhla
Thank you for bringing your concerns/the matter to our attention. Your correspondence/communication will be managed by an administrator who will contact you within the next 24 hours. In line with South African legislation, a complainant must direct their concerns through the business’s Internal Complaint Process. This platform does not form part of our internal complaints process, therefore, for any future concerns that you may have, please communicate with us directly on *** Thank you Fairheads Benefit Services
Thank you for bringing your concerns/the matter to our attention. Your correspondence/communication will be managed by an administrator who will contact you within the next 24 hours. In line with South African legislation, a complainant must direct their concerns through the business’s Internal Complaint Process. This platform does not form part of our internal complaints process, therefore, for any future concerns that you may have, please communicate with us directly on *** Thank you Fairheads Benefit Services
Fairheads Benefit Services's reply29 Dec 2025, 15:09
Official
Dear Sinenhlanhla
Thank you for bringing your concerns/the matter to our attention. Your correspondence/communication will be managed by an administrator who will contact you within the next 24 hours. In line with South African legislation, a complainant must direct their concerns through the business’s Internal Complaint Process. This platform does not form part of our internal complaints process, therefore, for any future concerns that you may have, please communicate with us directly on *** Thank you Fairheads Benefit Services
Thank you for bringing your concerns/the matter to our attention. Your correspondence/communication will be managed by an administrator who will contact you within the next 24 hours. In line with South African legislation, a complainant must direct their concerns through the business’s Internal Complaint Process. This platform does not form part of our internal complaints process, therefore, for any future concerns that you may have, please communicate with us directly on *** Thank you Fairheads Benefit Services