BS
Boosie S

1 reviews | Active since May 2022

31 May 2022, 10:14

They are deducting money from the trust fund

My daughter lost her grandmother December 2020, her Trust moved from her gran's company to Fairheads. I was told that the money I will be getting on a monthly basis for my daughter wouldn't affect the Trust fund, I will only be getting the interest from the capital, the only time it would change would be when I claim from it.

I have not claimed for anything from April 2021 to date so which means my daughter's capital (Trust Fund) should still be the same amount. I just learnt that they are actually deducting the money they send on a monthly basis from the capital amount and my daughter is only 9 so by the time she is 18 she won't get anything at this rate. They shouldn't be deducting from that money because they are sending the interest.

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Replies (1)
Fairheads Benefit Services
Fairheads Benefit Services's reply31 May 2022, 11:09
Official
Dear Boosie

Thank you for bringing this matter to our attention. An Administrator will make contact shortly at the contact number provided. 

Regards
D Van Dieman  for Fairheads Benefit Services