NR
Ntokozo R
1 reviews | Active since Oct 2021
03 Feb 2026, 05:30
Terrible company
Again i wrote a letter for assistance as my daughter was going to camp ,i wrote it 3 weeks back as i knew she will nees it on the 2nd of Feb then BOOM on the 31st was told to submit a letter from school of which no one told to do when i was using my own airtime calling them .I had to borrow money for my daughter to go and mind you she is doing matric this year im so ****ed with this company !!!!!
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Fairheads Benefit Services's replyOfficial
03 Feb 2026, 11:10Dear Ntokozo
Thank you for bringing your concerns/the matter to our attention. Your correspondence/communication will be managed by an administrator who will contact you within the next 24 hours.
In line with South African legislation, a complainant must direct their concerns through the business’s Internal Complaint Process. This platform does not form part of our internal complaints process, therefore, for any future concerns that you may have, please communicate with us directly on ***
Thank you
Fairheads Benefit Services
Fairheads Benefit Services's reply03 Feb 2026, 11:10
Official
Dear Ntokozo
Thank you for bringing your concerns/the matter to our attention. Your correspondence/communication will be managed by an administrator who will contact you within the next 24 hours.
In line with South African legislation, a complainant must direct their concerns through the business’s Internal Complaint Process. This platform does not form part of our internal complaints process, therefore, for any future concerns that you may have, please communicate with us directly on ***
Thank you
Fairheads Benefit Services