mG
marcelle G

1 reviews | Active since Oct 2018

12 Dec 2024, 09:34

**** service

I keep on getting 2 second calls from fairheads then when I answer someone drops it, then I have to use my own airtime to phone, every time I request something for my son I provide the necessary documents but it doesn get updated on the system my son needs to wait for his own money all the time because fairheads doesn know how to train the staff

0
Replies (2)
Fairheads Benefit Services
Fairheads Benefit Services's reply12 Dec 2024, 09:42
Official
Dear Marcelle

 We are not able to assist you on this public consumer platform in order to protect your personal information in compliance with the Protection of Personal Information Act (POPIA). 

Kindly please refer your complaints directly to the Fairheads' complaints department: ***

You will receive assistance from a specialist who will assist you in resolving your complaint. 

Thank you
Fairheads Benefit Services (Pty) Ltd
mG
marcelle G's update12 Dec 2024, 09:44
Reviewer Update
No I will not contact complaints your service is pathetic and you should contact me