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The service is appalling, I sent my documents on the 05/09/22 and they only responded to me on the 13/09/22 after I called several times to do a follow up on my claim. What drives me crazy is you are told the Unclaimed benefits department does not have a direct number and they can only call you the next day, what BS is that. I called again 18/10/22, a month later and spoke to Nangamso Benya at the service centre department, who indirectly refused for me to speak to the manager, Aneeq Adams.Nangamso told me she will arrange a phone call, which they will call me back tomorrow. This is unacceptable, which company at this day and age has a department with no telephone number. They also don't respond to emails.