MG
Marcelle G
1 reviews | Active since Mar 2020
07 Sept 2020, 14:04
Pathetic service
My son has money in this trust but they are not helpful at all... His autistic and requires a lot of speech therapy but they don't help, they only helped once and then Said the money for the year is up and they don't have enough funds which is a load of **** because he has anough mkney in his trust why won't they help him, I mean it's his damn money and they always taking forever to respond with queries it's very pathetic, don't use this trust you will definitely regret it
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Replies (2)0
Replies (2)
Fairheads Benefit Services's replyOfficial
07 Sept 2020, 14:51Dear Marcelle
Thank you bringing this matter to our attention. It will be referred to an Administrator who will be in contact with you.
Kindly note, that in order to assist you, it is recommended that you provide us with a contact number and a reference code to facilitate you enquiry.
Regards
D Van Dieman
Thank you bringing this matter to our attention. It will be referred to an Administrator who will be in contact with you.
Kindly note, that in order to assist you, it is recommended that you provide us with a contact number and a reference code to facilitate you enquiry.
Regards
D Van Dieman
Fairheads Benefit Services's reply07 Sept 2020, 14:51
Official
Dear Marcelle
Thank you bringing this matter to our attention. It will be referred to an Administrator who will be in contact with you.
Kindly note, that in order to assist you, it is recommended that you provide us with a contact number and a reference code to facilitate you enquiry.
Regards
D Van Dieman
Thank you bringing this matter to our attention. It will be referred to an Administrator who will be in contact with you.
Kindly note, that in order to assist you, it is recommended that you provide us with a contact number and a reference code to facilitate you enquiry.
Regards
D Van Dieman
Fairheads Benefit Services's replyOfficial
17 Sept 2020, 11:34Dear Marcelle
Kindly note that the fund awaits the requested documents in order to escalate your request to the trustees of the fund. The request cannot be attended to unless the fund has the documents to support your request for capital from the fund.
Kindly note too that you have been contacted as per our records, telephonically at
061*****00 (7 times), by sms (twice) and via emai (once) to the address you have provided.
We hope to hear from you as soon as possible.
Regards
D Van Dieman
Kindly note that the fund awaits the requested documents in order to escalate your request to the trustees of the fund. The request cannot be attended to unless the fund has the documents to support your request for capital from the fund.
Kindly note too that you have been contacted as per our records, telephonically at
061*****00 (7 times), by sms (twice) and via emai (once) to the address you have provided.
We hope to hear from you as soon as possible.
Regards
D Van Dieman
Fairheads Benefit Services's reply17 Sept 2020, 11:34
Official
Dear Marcelle
Kindly note that the fund awaits the requested documents in order to escalate your request to the trustees of the fund. The request cannot be attended to unless the fund has the documents to support your request for capital from the fund.
Kindly note too that you have been contacted as per our records, telephonically at
061*****00 (7 times), by sms (twice) and via emai (once) to the address you have provided.
We hope to hear from you as soon as possible.
Regards
D Van Dieman
Kindly note that the fund awaits the requested documents in order to escalate your request to the trustees of the fund. The request cannot be attended to unless the fund has the documents to support your request for capital from the fund.
Kindly note too that you have been contacted as per our records, telephonically at
061*****00 (7 times), by sms (twice) and via emai (once) to the address you have provided.
We hope to hear from you as soon as possible.
Regards
D Van Dieman