1 reviews | Active since May 2014
*********** company with empty promises
I am sick of this company and their empty promises. Last year I wrote a review complaining about their incompetence and how they are failing l my child. As expected they called me and promised me heaven and earth now I am sitting here calling them hundred times with my airtime, no one bothers to call me back.. I have requested to speak to the manager and I waited till the call dropped.
No one can answer, why they did not pay or deposit my child's money on the 28th January to date, my child is entitled to that money. They know I need it for his fees. I sacrificed his stipend that would have assisted in food, clothing etc. And requested that money to be paid annually to assist me with fees now they don't want to pay the amount as agreed according to the letter that was sent to me by Trust. I wish I was not dealing with this company, I always fight in order to get what my son is entitled to.
Please direct your query to *** where an administrator will attend to your concerns. The administrator will also explain the processes again to ensure that you understand the purpose of the processes.
Regards
Fairheads Benefit Services (Pty) Ltd
Please direct your query to *** where an administrator will attend to your concerns. The administrator will also explain the processes again to ensure that you understand the purpose of the processes.
Regards
Fairheads Benefit Services (Pty) Ltd
I already tried that still waiting for an admin person to contact me, I am not making any contacts again.
I know the process and the contact center people confirmed what I know and what is written on the correspondence that was sent to me on the 15 June 2022.
Kind regards
I already tried that still waiting for an admin person to contact me, I am not making any contacts again.
I know the process and the contact center people confirmed what I know and what is written on the correspondence that was sent to me on the 15 June 2022.
Kind regards
