Horrible

Bad service as usual, their consultant I spoke to on Thursday told me funds will be released on the 4th but now they are telling me stories that I need to submit other documents, is this not an investment?,My daughter gets R750 from the age of 1, now she is 15yrs but still getting same amount and cost of living is very high I feel like I'm am borrowing that money from you but it's an investment my baby daddy left for her daughter?? I'm so over this company, to think I'm a single mom?