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Noluthando N

1 reviews | Active since May 2023

11 Nov 2024, 18:38

Fairheads must fall

If fed up was a person, then it definitely has to be me! It ****es me off how fair heads thinks they making me a favour if I request for assistance with anything regarding my son.

As a single mother and things being really tough, I asked for assistance as my sons fees are behind and as it is he received a suspension letter. They care less about the well being of the beneficiary but claim to put the child’s school things first priority.

Some time last year I had a similar issue and I even requested for funds to be moved to liberty as my sister has far better experience with them! I was denied the opportunity!

Please advise if it’s not within my legal rights to move funds.

I’m ****en fed up with fairheads!!!

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Replies (1)
Fairheads Benefit Services
Fairheads Benefit Services's reply12 Nov 2024, 08:54
Official
Dear Noluthando

Kindly note that in cases where you wish to lodge a complaint regarding the service you received from Fairheads, it is best that you contact Fairheads directly.

The Complaints Department can be reached at ***

A specialist will contact you to better understand what the issue is and to advise you on what to do. 

Thank you
Fairheads Benefit Services