TM
Tshokolo M

1 reviews | Active since Apr 2020

05 Dec 2024, 15:29

Fairheads Benefit Services - Grocery List

Amelia Koopman from Fairheads Benefit Services requests a list of groceries (Potato, Salt, Onion, Vegetable Oil, Chicken Giblets, Dishwasher, etc, etc) for my late brother's Tombstone Ceremony.

Is this normal?

0
Replies (5)
Fairheads Benefit Services
Fairheads Benefit Services's reply05 Dec 2024, 15:34
Official
Dear  Tshokolo Mantso 

The possible reason for being asked for a quotation for groceries is to estimate the total costs to be incurred for the ceremony - in other words, how much money you will need. 

Kindly in future please address your complaints to Fairheads Benefit Services directly at ***
You will be contacted by an administrator from Fairheads who will assist you. 

Thank you
TM
Tshokolo M's update05 Dec 2024, 15:38
Reviewer Update
Amelia wanted a Grocery list, not a quotation
Fairheads Benefit Services
Fairheads Benefit Services's reply05 Dec 2024, 15:40
Official
I think she didn't explain herself properly. We are following up, thanks
TM
Tshokolo M's update05 Dec 2024, 15:49
Reviewer Update
If you want a quick response from Fairheads Benefit Services, put them on hellopeter.com and you'll be amazed of their quick response.

Thank you hellopeter.
Fairheads Benefit Services
Fairheads Benefit Services's reply05 Dec 2024, 15:55
Official
Hi
It's actually much better if you contact our complaints department at ***. They are even quicker :)
Remember, your matter is not resolved yet because it has to go through the Fairheads channels. You will be contacted by an administrator 

Enjoy the festive season!