PS
Phindi S
1 reviews | Active since Feb 2024
14 Apr 2026, 11:38
Failed by fairheads
Fairheads is failling me every time when it comes on releasing funds for my kids
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Replies (3)PS
Phindi S's updateReviewer Update
14 Apr 2026, 11:47Fairheads Trust fund is playing duck and dive with since I have submitted a claim for my kids winter clothes. I've been calling them since last week ,I have been told the administrator will get back to me since yesterday which was Monday spoke to the supervisor telling me I must
PS
Phindi S's update14 Apr 2026, 11:47
Reviewer Update
Fairheads Trust fund is playing duck and dive with since I have submitted a claim for my kids winter clothes. I've been calling them since last week ,I have been told the administrator will get back to me since yesterday which was Monday spoke to the supervisor telling me I must
PS
Phindi S's updateReviewer Update
14 Apr 2026, 11:57Telling me I must wait whilst my kids don't have clothes she explained to me I listened on her report she wrote I didn't wanna listen to her off which that's a lie usually their claim rakes 15 workings days it has passed they were releasing my kids money to my sister for years large amount of money because she was claiming to be me now they are refusing to release R2500 for winter clothes telling they will only be able to give me R1300 which nit enough the person who was committing ***** which is my sister they didn't hesitate to give her money m talking about thousands of rands since 2013 until 2023 December she received R14000 that's when I found out Fairheads you have failed me many times I wouldn't recommend this trust fund to anyone and m requesting an immediate reply
PS
Phindi S's update14 Apr 2026, 11:57
Reviewer Update
Telling me I must wait whilst my kids don't have clothes she explained to me I listened on her report she wrote I didn't wanna listen to her off which that's a lie usually their claim rakes 15 workings days it has passed they were releasing my kids money to my sister for years large amount of money because she was claiming to be me now they are refusing to release R2500 for winter clothes telling they will only be able to give me R1300 which nit enough the person who was committing ***** which is my sister they didn't hesitate to give her money m talking about thousands of rands since 2013 until 2023 December she received R14000 that's when I found out Fairheads you have failed me many times I wouldn't recommend this trust fund to anyone and m requesting an immediate reply
Fairheads Benefit Services's replyOfficial
14 Apr 2026, 12:08Thank you for bringing your concerns to our attention. Please be assured that your feedback is important to us, and we remain committed to addressing the matter thoroughly and restoring your confidence in our service. Our complaints team will be in contact with you in the next 24hours to provide the necessary support and resolve your concern.
Fairheads Benefit Services's reply14 Apr 2026, 12:08
Official
Thank you for bringing your concerns to our attention. Please be assured that your feedback is important to us, and we remain committed to addressing the matter thoroughly and restoring your confidence in our service. Our complaints team will be in contact with you in the next 24hours to provide the necessary support and resolve your concern.