Evil treatment from Fairheads
My Dad passed away in 2012 and his pension fund was shared among us as siblings and my mother who is unemployed. As a big brother who was working already I took care of my siblings and we wanted to invest funds with the bank but it was taken to Fairheads. It’s now been 11 years without us claiming or receiving monthly payments. We tried to withdraw for first time since April we have been taken from pillar to post they keep on promising my young brother different dates and coming up with different stories as a big brother end up making loans to assist family. How do government even allow bogus company like Fairheads to handle true funds if it’s going to treat people like beggars? We called their offices millions times this is my 3rd hello peter complain nothing has happened. 26th he is going for study camp and I have to make another loan. This company is evil and don’t care.
Please note that our office hours are Monday to Friday from 08h00 to 17h00.
Please refer to our website www.fairheads.com to find out more about who we are and what we do. An Administrator is happy to call again to take you through our audit and compliance process to ensure that your brother's funds are safe with us and not subject to any form of financial abuse.
We understand the stress you may be experiencing if our processes, which include the submission of correct and compliant documents, are not clear to you.
In future, when you are dissatisfied with any service you have received from our company, please email us directly at ***
I will forward your Hellopeter correspondence to our Complaints Department.
Kind regardsFairheads Benefit Services (Pty) Ltd
Please note that our office hours are Monday to Friday from 08h00 to 17h00.
Please refer to our website www.fairheads.com to find out more about who we are and what we do. An Administrator is happy to call again to take you through our audit and compliance process to ensure that your brother's funds are safe with us and not subject to any form of financial abuse.
We understand the stress you may be experiencing if our processes, which include the submission of correct and compliant documents, are not clear to you.
In future, when you are dissatisfied with any service you have received from our company, please email us directly at ***
I will forward your Hellopeter correspondence to our Complaints Department.
Kind regardsFairheads Benefit Services (Pty) Ltd
We confirm that the Administrator has made contact with your brother in line with previous direct communications with your brother.
We further confirm that your brother is a major and capable of dealing with matters relating to his sub-account which is held with us.
We are not at liberty to discuss or share his personal information with you.
We trust that you understand.
Kind regards
Fairheads Benefit Services.
We confirm that the Administrator has made contact with your brother in line with previous direct communications with your brother.
We further confirm that your brother is a major and capable of dealing with matters relating to his sub-account which is held with us.
We are not at liberty to discuss or share his personal information with you.
We trust that you understand.
Kind regards
Fairheads Benefit Services.