mG
marcelle G

1 reviews | Active since Oct 2018

07 Jan 2026, 12:19

Always waiting

I sent a request through in the third week of December because I knew how long they take to response and yet I'm still waiting ,why must you always take this long ,school starts next week

0
Replies (1)
Fairheads Benefit Services
Fairheads Benefit Services's reply07 Jan 2026, 13:56
Official
Dear Marcelle

 Thank you for bringing your concerns/the matter to our attention. Your correspondence/communication will be managed by an administrator who will contact you within the next 24 hours.  In line with South African legislation, a complainant must direct their concerns through the business’s Internal Complaint Process. This platform does not form part of our internal complaints process, therefore, for any future concerns that you may have, please communicate with us directly on ***  Thank you Fairheads Benefit Services