Fairfield Buchers Karoo Lamb still in the Karoo

On Black friday i ordered a whole Karoo lamb which was suppose to be 13kg @ R1273,50 as well as 5 x R15 burgers and a box of Trymore Beef Dhanya burgers. Saturday while I was at a function the order arrived minus the whole lamb. My daughter accepted the other things but wrote in Red on the drivers sheet that we did not receive the whole Lamb. I proceeded to email them on Sunday as a reminder. Monday afternoon I called them and spoke to a lady whose name I did not take who informed me that it was out with the driver. Tuesday it still was not here and I spoke to Venecia who informed me that I would receive it that day. Today being Wednesday 29 November 2023 my daughter called Venecia who informed her that she forgot to log it on the 28th November but would call her back. After numerous attempts after this to call them and no response only a machine, I have still not received anything. This is really really unprofessional and I will not buy from them again.