If service levels are poor at point of sale..

I tried to apply for WiFi...

Appalling sales process which is not a great advert for a prospective customer.

Unresponsive to calls or emails and unable to answer basic questions about their service and connectivity.

Incredibly frustrating experience and unfortunately not allowed to use an alternative service provider- so stuck between a rock and a hard place.

Still, spared myself any future headache and will continue using 4G.