Worsted Service

<p>We bought a refrigerator at fair price kwaguqa in witbank on Saturday 22 july 2017, when we got home. We found the fridge broken, went to the store to report on Monday as they do not open on Sunday. The manager asked us to bring the fridge in store to see it. We then brought it. She requested us to come the following morning to fetch the papers for the new one. On Tue my mother went there and the lady said she will fix it, she won't give us the new one. We then called the headoffice to lay a complaint, WENDY AND FEZILE told us that they can't help us. The branch told them that the fridge was customer negligence And refereed me to AYANDA who told me that she'll call back from Tuesday, been call to make a follow-up till today she doesn't pick up my calls. </p> <p> </p> <p> </p> <p>NO ONE WANTS TO TAKE RESPONSIBILITY AND BE COMPETENT ENOUGH TO RESOLVE THIS MATTER. </p> <p> </p> <p>WE NOW DO NOT HAVE A FRIDGE, WE DO NOT HAVE OUR MONEY</p> <p> </p> <p>WHILE THEY HAVE THE FRIDGE AND OUR MONEY.</p>