WORST CUSTOMER SERVICE & BUSINESS IN SA

As a first time buyer who was trying out with a small order only to find out that would be my BIGGEST NIGHTMARE. 637582 was placed on the 30th of JUNE until today there is nothing regarding my order. Went to my nearest store the ladies there were little to NOTHING of help. PHONES are not going through. All I want now is for you to REFUND ME my MONEY so that we can NEVER cross paths again INCLUDING MY LOVED ONES