WORST COMPANY TO EVER PURCHASE FROM

I really hope i can reach someone who can assist me with my problem. I purchased a defy chest freezer three weeks ago from the store at East Rand Value Mall in Boksburg. Requested delivery for the 29/5/21. it was delivered at around 1.30pm on the requested date. the driver was accompanied by another gentleman, they left the base set in my spare room and the freezer in the lounge, The driver seemed to be in a great hurry, he also did not have a facemask on. he left the bed and went outside while the other guy asked me to get one of the guys that had just finished with my floating shelves to help him move the freezer in the allotted space . the driver shouted that he must get the papers signed and come out. I asked the other guy should I not inspect the items before signing, he said if I wanted to I can. he opened up the packaging of the freezer and left the plastic at the bottom of the freezer. the freezer was opened so that i can see that the basket as well as other components inside the freezer. then left, when the plastic was removed from the bottom of the freezer i saw that it had a scratch as well as the vent on the side was not sitting properly. i immediately phoned the store, i spoke to Janine and told her the situation . she got hold off the driver who responded that since i had already accepted delivery and given him the pin there's nothing they can do about it . I went into the store on Sunday morning and spoke to the store manager , Shafir, he said that he would get hold of the relevant people and get back to me to date I have not recieved any response about whether this chest freezer is going to be exchanged or not. I had also written on the delivery note that items received and not checked by myself . Can someone please help me resolve this 1 Comment Fair Price Furniture Good day.Sorry for the inconvenience. Could you please inbox me your details so we could solve this matter. Thank you