Worst client experience

bought a Defy fridge from Fairprice that was delivered on 4 October, and the water dispenser has not been working since day one. I’ve had four technicians come out to try to fix it, but the problem still hasn’t been resolved. It’s very disappointing to purchase a new fridge and experience issues immediately. The repeated technician visits and lack of a lasting solution have made this a frustrating experience. I expected better quality and customer service from Defy and fairprice. I would not recommend their products until they improve their quality control and after-sales support.