Unsatisfied Pensioner

I bought a headboard with pedestals.

The units are damaged and was advised that they cannot assist as I should inspected before signing the POD.

I fail to see how relevant that is cos when you buy items, you'd take time before unwrapping, installing or do what you need to.

I walked the guys in from the parking to and fro the flat. When they left, I started unwrapping and found the units water damaged

I immediately contacted the (frontline) help desk and explained. I was asked to fill out a form and send the pics

I received an email stating that because I DID NOT INSPECT the units that they can do nothing to assist. I SHOULD HAVE INSPECTED WHILST THE DRIVER WAS HERE.

I'm going to dump them in the ******* and never support this company again.

I response was cold with understanding even to the point of being technical where I stated in my email "I did know that" and missed out the word 'NOT'