Unhappy customer

Am unhappy about the service I received from fair price, I bought a coffee table online on the 29th of March 2024 and it was delivered on the 5th of April around 20:43pm. The driver just said they are in a rush for another delivery. I must send the invoice on WhatsApp. After he left I opened the box and was met with broken glasses, I then phoned the driver to come back for the coffee table that it's broken, he told me to phone the customer service and inform them, I tried sending emails and calling them there was no response to my calls or email. I decided to go to the local fair price they said they can't help me with online orders I need to keep on trying to call customer service.