DH
Daisy H

1 reviews | Active since Jul 2024

27 Aug 2024, 09:38

Unhappy customer

I bought a coffee table on line on the 29th of March 2024, The table was delivered to me on the 5th of April around 20:40 the driver told me he is in a hurry for another delivery I must send him the invoice via what's app, I opened the box and was met with broken glasses, I then phoned the driver to inform him that he delivered a broken table,and he told me to send emails or to phone customer service, I tried to call but the was no answer, I then send numerous emails and nobody responded, I then went to a local shop , they told me they can't assist have to contact online order customer service, and they gave me another number to try. When I called, I was told to send pictures and conversation with the driver, I did send the emails but nobody responded. On the 7th of August I received an email from the customer service manager asking me if I have been assisted, I responded back that am still waiting for help, even now am still sitting with the broken table that cost me R1000 and still in the box just as it was delivered, broken 😪

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