TERRIBLE SERVICE …..LEFT HELPLESS

I made an online purchase on the 23rd March and to date I still haven’t received my furniture, I have sent numerous emails but no response, I went in store at Alberton and I was told that they do not deal with online purchases and gave me a bunch of numbers that start with 087 to call but they all don’t work. I have never experienced such terrible service, this whole experience has left me feeling helpless as I don’t know where to go next for me to get my furniture or a refund.