POOR SERVICE

I cancelled my laybye on the 25th April, I decided to buy the TV cash with a different store, I made a deposit of 2000, since then Fair price has not called me to come take my money, I called the store, Fair Price Pretoria Vermeulen Street, those two ladies in help desk are not helpful, they do not care and do not seem to help, I WANT MY MONEY, I WILL GO IN STORE AND TAKE ANYTHING THAT WILL BE A VALUE OF 2000