POOR CUSTOMER SERVICE FROM FAIR PRICE MAMS MALL

I laybayed my couch mid last year and i paid in full on November The only delivered upon calling them instantly after i paid. And the i paid to and called when i was inquiring about the delivery was kgolofelo. The couch was only delivered before 25 of december with missing legs. The couche legs should be rapped with the couche not be separeted. So when i noticed that this is not want i ordered when back to the shop the following day to notified them and the very kgolofelo just gave me attitude and she wrote on a piece of paper throw it there in the table ,which to me is disrespectful and im not treated like a valued customer who deserves to be paid attention.she said she will call me but Until this day im still waiting for that call. So i went back to the shop in January and to enquire again only to be told by some male employee whom i didn't get his name said i dont appear in their data system which is surprising bacause i have their smart buy card but stillmy name is unable to be found on their system.... I would never recommend this shop to anyone...all because they dont understand the basic of treating a customer with care. All they do is sell people ******* and they dont have people s****s.. POOR CUSTOMER SERVICE!!!!!