Pathetic service from fair price mabopane

I made a purchase at fair price mabopane on the 26/11/2024. I was promised that a delivery will be made the next day. Today is the 03/12/2024, seven days later I haven't received my delivery. I paid everything in full however I'm not being assisted. The sales persons is so unprofessional and the head office is not answering their phones as I would like to lodge a compliant. This is the worst pathetic customer service I have ever received. It's the 2nd time buying from fair price it seems like it's their tradition to deliver late. I regret even deciding to go for the 2nd time again.