Pathetic Service

On the 27th of July I bought a wardrobe online and to a great surprise it was delivered on the same day. I bought it as a birthday gift for my mom and having it delivered on her birthday, was just great news for me. Amazing, fast, reliant service.

11 days later, no one has come to assemble the wardrobe. On your website it is advised that assembling take place within 7 days. We are very much out of that turn around time. It's even pathetic that after I sent an email, stating my concerns I received a call, forgot the name of the person. He asked for my address stating that the store did not provide him with my full address. I thought he would walk in later that day and just assemble the wardrobe. I received his call at 08h30am.

This is definitely the last purchase I make at Fair Price. I am so disappointed.