no assistance

So since the 3rd February 2020 to date , we have not received our unit . on Friday the 14th Of February you said delivery will take place the following day(15th February ) and that our unit would be replaced , you called again on the 15th and said after lunch our fridge would be delivered . it is now Monday the 17th of February we still do not have our fridge . could you kindly assist me with the contact details of your manager or superior so we can discuss how pathetic and unhelpful you and your staff members have been . the unit was paid for in cash with no hassles but again we have to call a million times with no response from you .

After your promises ,we emptied the fridge expecting a new unit on Saturday. For the past two weeks no help has been given to us unless we fight or call u over 13 times a day with no answer or legitimate deliveries .

Please advise how can we get our money back TODAY SO WE CAN BUY A NEW FRIDGE ELSEWHERE .

This is the wort kind of customer service I have come across . AGAIN ADVISE ON HOW WE CAN BE REFUNDED TODAY . Our meat is now rotten and smelling in the house after your blatant neglect to follow your own promises that you made . now you guys were paid in full while we sit with a useless warranty and a even more useless fridge .

Please REVERT AS SOON AS POSSIBLE WITH A WORKING PLAN OF ACTION OR ALTERNATIVLEY , ANSWER THE PHONE !!!!!!