Mr

I purchased a chair on Friday 13H00 in Randfontein, the Salesman informed me that they only have one unit in store. I looked at it and it was used. The Salesman Motebang Makhele told me that they do have 15vunits at the warehouse and he will arrange to get the chair, but it would only be on the next day Saturday. I told him to get it for me and contact me when it is at the store, I will collect it myself.

On Saturday at about 10H39 he called me to tell me that they collected the wrong chair, I was not happy, and told him to send the driver back to collect my chair and calll me i will collect, I never heard from them again.

This is not service and I should not have gone back to them because I had a problem with the store on a previous incident in May last year where I was at the store to purchase a freezer and they did not want me to enter the store because they were receiving an order, and when they receive thay are not allowed to serve customer, this was told to me by the store manager. I contact the Head Office while standing outside the store, the person taking my call asked me to stay, he will phone the branch manager, . After two a while he returned my call and said he spoke to the branch manager and they will open the doors for me, I entered the store and everyone in the store was looking at me in a very bad way. But I was there and bought the freezer, collected it and went home, promised myself not to go back to this place.

Now I did go back and got the same bade service, this is not acceptable. I need the director of the company to contact me a.s.a.p.