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phindile N

1 reviews | Active since Jul 2014

19 Sept 2023, 20:03

Manufacturing warranty

I had lay buyed a bed and sleeper couch last year April and finished it of this year April. 5 months later the base broke,I know very well that Fair price does not have a warranty but based on the paperwork they provided me it has a manufacturers warranty of 6 months.I reached out to customers service(spoke to Aatifa Kazie) and asked that they help me get in touch with the manufacturer.The proceed to tell me that Fair price won't cover it and I advised that I am aware and would like to get in touch with the manufacturer.They asked which store it was that I purchased from which I told them and they never got back to me.Fair price is one big joke from the quality to the delivery service to the customer service.

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