INSULTED BY MONICA AT FAIR PRICE LETLHABILE MALL

I went to Fair Price in Letlhabile Mall ti collect an ottoman,when I arrived at the shop I was assisted by the lady named Monica. I asked if they had stock of the ottoman she said they don't have and showed me something similar then I told her that I came to collect not to buy she then said why didn't I just produce the receipt and I showed her that I have the receipt in my hand. She started raising her voice when I asked her why is she raising her voice she said ***,I then walked away and went to ask to speak to the manager because I could not allow someone to insult me like that. The guy who said his name was Katlego came while I was talking to him Monica started shouting from where she was standing walking towards us I asked Katlego to tell Monica to keep quiet and move away from me but he just stood there did not even reprimand her. I was appaled by the behavior of Fair Price staff the insult was the worst for me.