SS
Shaida S

1 reviews | Active since Nov 2023

24 Sept 2024, 08:25

Horrific service

Worst experience I ever had I went to lay bye what I had seen on their catalog which they were currently advertising and I was told to call 3 days before I remove my day bye which is exactly what I did when I got there I was told they had no stock I needed to wait till Month end which I couldn't do so I asked them to check if they had stock in different branches I was told there that there's no stock so I asked why is this in the catalog if you guys don't have stock and they couldn't answer me anyways I managed to get a a bed and a headboard at the store the rest of the items I required was out of stock and they could not track stock for me.I asked for delivery on Saturday on Friday afternoon I called as the weather was a bit cold I asked the lady that I spoke to to please hold on the delivery Saturday came and the driver had my items loaded on his van it was drizzling and I asked him if the the lady at the store didn't tell him not to deliver he said there was no message relayed to him. I was very unhappy about the stock about the customers service about the manager that assisted me and the mere fact that they let my furniture come out of the store why it was drizzling this fair price is in Johannesburg Pritchard and rissik street

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